Celebrating Excellence in Customer Service and Innovation

Carrier Transicold of Utah: Celebrating Excellence in Customer Service and Innovation

Carrier Transicold of Utah is a name that resonates with excellence, commitment, and an unwavering dedication to customer service in the transport refrigeration industry. Recently, the dealership was honored with Carrier Corporate’s prestigious Extra Mile Award at the annual Truck/Trailer/Rail Americas dealer meeting in Phoenix, Arizona. This recognition is a testament to Carrier Transicold of Utah’s exceptional contributions to the industry and its steadfast focus on serving its customers with cutting-edge solutions and top-tier service.

Going the Extra Mile: An Award-Winning Commitment to Customer Service

The Extra Mile Award recognizes dealerships that go above and beyond to deliver exemplary customer service, demonstrating superior performance and dedication to their clients. Carrier Transicold of Utah, located in Salt Lake City stood out among the more than 200 Carrier Transicold dealerships across the Americas for its outstanding service proficiency, growth, and customer satisfaction.

“This award is a reflection of the hard work and passion our team brings to the table every day,” said Erik Harris, CFO at Carrier Transicold of Utah. “Our customers rely on us for refrigeration units that run reliably and efficiently, and we take that responsibility seriously. It’s an honor to be recognized for the work we do.”

Carrier Transicold of Utah’s dedication to its customers extends beyond selling and servicing TRUs (trailer refrigeration units). The dealership takes pride in offering comprehensive support to ensure that every unit operates at peak efficiency, safeguarding the transport of temperature-sensitive goods. This relentless focus on customer satisfaction and operational excellence has established Carrier Transicold of Utah as a trusted partner in the trucking business throughout the region.

Supporting Businesses with Advanced Cold Chain Solutions

Carrier Transicold of Utah plays a pivotal role in maintaining the integrity of cold-chain operations for its customers. Whether it’s ensuring fresh produce reaches grocery stores at the right temperature or safeguarding life-saving medical supplies during transport, Carrier Transicold of Utah provides solutions that are both reliable and innovative.

The dealership’s service offerings extend far beyond equipment sales and installation. Carrier Transicold of Utah is known for its platinum-level repair service, well-stocked parts warehouse, and a customer-first approach that has made them a leader in the market.

Celebrating Success Across the Americas

The annual Truck/Trailer/Rail Americas dealer meeting brought together representatives from the United States, Canada, Mexico, Puerto Rico, Honduras, Costa Rica, Colombia, and Peru. The event celebrated the achievements of dealers across the Americas, with Carrier Transicold of Utah receiving recognition alongside other top-performing dealerships.

These awards honor dealerships that excel in sales, service, market penetration, business investment, and growth—key areas where Carrier Transicold of Utah has demonstrated exceptional prowess.

The Future of Cold Chain Solutions

Carrier Transicold of Utah continues to raise the bar for cold-chain logistics. With a clear focus on innovation, customer satisfaction, and operational excellence, the dealership is poised to continue its growth and success for years to come.

“We’re proud to be part of the Carrier Transicold family and to contribute to the brand’s legacy of excellence,” said Quinn Fritsch from the sales team.“ Every department at Carrier Transicold of Utah is dedicated to exceeding expectations and providing our customers with the best possible experience, every single time.”

Carrier Transicold of Utah is more than just a dealership; it’s a partner committed to helping trucking businesses achieve their goals through state-of-the-art refrigeration solutions and outstanding service. With each award and accolade, Carrier Transicold of Utah further solidifies its reputation as a leader in the industry, setting a benchmark for others to follow.

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